What was your situation before you decided to go off-grid with NewGrid? Before transitioning off-grid, I spent a month conducting diligent research and designing my system in my office. I ultimately decided on using Schneider products and was initially planning to do the installation myself.
Why did you choose NewGrid for your off-grid solar needs? I chose NewGrid primarily because they use Schneider equipment and left a positive impression during our initial phone call. After contacting several solar companies, their professionalism and expertise stood out to me.
Can you describe your experience with the NewGrid team during the design and installation process? The experience was exceptional. NewGrid consulted with me extensively before, during, and after the installation. Each day, they provided a detailed recap of their progress and patiently answered all my questions. Despite my initial nervousness, their craftsmanship and professionalism quickly reassured me. From digging a 100ft trench to installing PV mounts and completing the entire setup, their dedication and quality were evident.
What are the biggest benefits you’ve experienced since going off-grid with NewGrid? The biggest benefit for me is peace of mind. I often remain unaware of main power grid issues until a friend reports them the next day. Despite powering two full houses with modern amenities like microwaves, TVs, and refrigerators, the system handles it effortlessly.
How has NewGrid supported you post-installation? NewGrid’s ongoing support has been exceptional. They initially offered a maintenance package for regular check-ups, but as a hands-on person, they supported me in training to maintain the system myself. I’ve had no issues with my system since, thanks to their thorough training and support.
Would you recommend NewGrid to others considering off-grid solar solutions? Absolutely. I enthusiastically recommend NewGrid to anyone considering a true off-grid solar system. They are reliable, efficient, and provide exceptional ongoing support. Transitioning to off-grid living is like managing your own power plant, and with NewGrid’s superb customer service and continued assistance, maintaining it has been both manageable and rewarding.